We start with a photo or photos supplied by you. E-mail is best as long as it is in high resolution. We do minor touch ups to the photo, adjusting the light to be sure each face really pops. Each photo can be converted from color to black and white if you choose. Then, we hand-apply a clear. protective sealer to the photo. It's waterproof and UV resistant. Now we've created an heirloom quality one-of-a-kind piece of jewelry.